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my checking ac in philadelphia us and now i m india for few months but it is difficult to log in my a/c from last one week web apge not working my a/c id. can u tell me why not working from here from last one week .
January 20, 2015 06:06:49 PM
In reply to vinod, ahmedabad,india
Thanks for reaching out to us, Vinod. We're sorry to hear you're having issues accessing your online banking features but would be happy to help!
Since you mentioned that you're unable to log in to your account, there are a few possibilities. If your user name or password isn't working as expected, a Banking Specialist will be more than happy to assist you in unlocking your account or resetting this information. Feel free to contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011. During your call, we'll be able to reset your online account and provide any new login credentials if needed.
On the other hand, if you're experiencing issues accessing the website or any features on our website, we recommend disabling any plugins or themes and restoring your browser’s defaults. Please note, www.tdbank.com is compatible with the newest versions of Internet Explorer and Firefox, and you want to make sure that you also have the newest version of Adobe Flash Player available on your computer.
We hope this helps, Vinod. Please let us know if you have any further questions and enjoy your day.
Cameron P, Mount Laurel
January 20, 2015 06:08:56 PM