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At the urging of TD, I changed my ID and password last week after using the same ones for 7 years, but I failed to write them down so now I can't get into my account. Please respond by email since I cannot read the messages online addressed to my account, since I can't access my account.
Raymond, Blaine WA
July 1, 2015 10:56:37 AM
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In reply to Raymond, Blaine WA
Hi there Raymond,
Thank you for reaching out to us today. We understand you updated your login info at our suggestion – we know this must be frustrating and we're sorry to hear that you don't have access right now.
To get this fixed, we invite you to give one of our Specialists a call, who will be more than happy to assist you in updating your login information and helping you regain your access. We can be reached directly at 888-751-9000, 24 hours a day, 7 days a week. In case this is for your BusinessDirect account, we can be reached at 800-493-7562 for assistance using Option 2.
If you are referring to your information for www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
You're also welcome anytime at any of our convenient Store locations. Please feel free to check out http://bit.ly/TDStores for locations and hours near you. As TD Helps is a public forum, we're not able to assist you directly or send you an email from here, and we apologize for any inconveniences. However, we're positive that one of our Specialists can assist when you get in touch with us.
Hoping this helps with your login info, Raymond – let us know how it goes and we hope to hear from you soon!
Wishing you a great Wednesday afternoon.
Kristen P, Mount Laurel
July 1, 2015 10:58:26 AM