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Elizabeth, Keene, NH
December 3, 2014 04:58:42 PM
In reply to Elizabeth, Keene, NH
Thanks for reaching out to us on TD Helps, Elizabeth.
On a joint account, both signers have equal rights and access to that account. This means that neither signer can be removed from the account, if you do not wish to continue to share the account, the account must be closed. Once the account is closed, the individual may open a new personal account to which the other will not have access to. In order to close a joint personal account, only one signer is required to submit this request. You can do so by either calling us 24/7 at 888-751-9000 or by visiting a TD Store. To find the nearest TD Bank Store please visit http://bit.ly/TDStores.
If you decide to open a new account, we currently offer many ways in which you can open a new account with TD Bank. You can open the account online by selecting the "Open Account" box located beneath each specific Account by following this link: http://bit.ly/WrwMg7. You could also contact us at the number listed above to speak with our Banking Specialists. If you prefer, you may stop by any TD Store for further assistance on opening an Account. You may have your joint account closed and new individual account opened all at the same time.
We hope this helps, Elizabeth and take care.
Colleen B, Mount Laurel
December 3, 2014 04:59:24 PM