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If a person wants to request a permanent limit increase to their online visa limits (daily & weekly) do they just go to their local TD Branch and make the request? Do they just say like "Hi I'd like to increase my online visa limits?" Does that work?
June 28, 2016 10:48:22 AM
In reply to Tony, Vancouver
Thanks for contacting TD Helps today, Tony.
We'd like to share with you that for the protection of your TD Bank account, your TD Debit Card has daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://go.td.com/1kb17UQ.
We do have a few options available to increase the daily withdrawal limit if you are expecting to spend more than what is usually permitted. You can call us directly 24/7 at 888-751-9000 and after account verification; one of our dedicated Customer Service Representatives can request the increase for you.
If you have access to a fax machine, you can also send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Another option for you would be sending us a secure message via your Online Banking. Once you're logged in at h, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section.
If you have not enrolled, you can do so for free by following this link: http://go.td.com/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. Please note that in order to request an increase via fax, phone, or email, your account is required to be open for at least 90 days.
Please note that the increase will not be permanent but will remain in effect for the business day when the increase is processed.
If you wish to have a permanent Limit Increase placed on your Debit Card, you will need to visit your local TD Bank during lobby and request to speak with a Customer Service Representative, who will be more than happy to further assist you with your request. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helps, Tony, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
June 28, 2016 10:48:47 AM