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May 22, 2015 06:00:55 PM
In reply to natasha, aiken
Thank you for stopping by TD Helps, Natasha.
In regards to your deposit account, if it remains in an overdrawn status for 60 Calendar Days, or if at an earlier time we determine that the overdraft balance is noncollectable, we may close and place the account in collection status. For additional information, please check out pages 13 and 14 of our Personal Deposit Agreement by clicking here: http://bit.ly/1kb17UQ.
To better assist you, you may contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Upon proper account verification, we will be gladly to assist you. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at the number listed above to speak with our Banking Specialists.
To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” If you choose this option to communicate with us, you should expect a response within 24 hours.
If you have any other questions, please do not hesitate to ask!
Justin B, Mount Laurel
May 22, 2015 06:06:33 PM