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I closed my debit card thinking I lost it, (of course I found it later on I was just worried), and I still have my account and can log in and everything online. so I'm wondering if money can still be deposited into my account such as direct deposit from work, even if I didn't get a new card yet
Amber, Somers Point
March 13, 2015 04:27:05 PM
3 people recommended this |
In reply to Amber, Somers Point
Great question, Amber and we'll be happy to explain more about how debit cards and your account work.
First, you'll be happy to know that your debit card and the 16-digit number associated with it are separate from your Checking account, which has its own account number.
For this reason, in the instance that your card becomes closed, your account will remain open and can still be used. We can always replace your card for you, which will have a new 16-digit number but will be assigned to your current Checking account (that number won't change).
Direct deposits are provided using your Checking or Savings account number and routing number, rather than your debit card number. For this reason, your direct deposit will continue even if you closed your card.
To replace your card, our Customer Service Representatives are available 24/7 at 888-751-9000 to assist you. After account verification, we would also be happy to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that your new card will arrive within 7-10 business days.
Or, if you'd like to obtain a new card sooner, you're welcome to stop by at any TD Bank Store location. A Representative will be more than happy to print one for you while you wait. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Hope this clarifies your question, Amber! Thanks again for writing in and have a great one.
Kristen P, Mount Laurel
March 13, 2015 04:29:35 PM
2 people recommended this