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September 3, 2014 05:05:13 PM
In reply to john, vineland
Thanks for coming to TD Helps with your questions, John.
Once an account is closed, you`re unable to view it online, including the statements for the closed account. TD Bank retains seven years of history for accounts in our records. If you would like to access your statements after your account has been closed, we have some ways that this can be done. By calling Customer Service 24/7 at 1-888-751-9000, you can request statement copies with one of our Banking Specialists and we can mail them out to you to the address we have on record. Please note, you should expect to receive the copies in approximately 7 to 10 business days.
You may also request statements by stopping by any local TD Bank Store, during lobby hours. Any one of our dedicated Customer Service Specialists would be able to assist and may possibly provide you with the statement copies during your visit. We recommend contacting the TD Bank Store prior to your visit, to find a TD Bank near you, check out http://bit.ly/TDStores.
Please note; Depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to your Account Guide and the current Personal Fee Schedule here: http://bit.ly/1cTejgt (located under “copies”).
Hope this helps, John and take care!
Katherine G, Mount Laurel
September 3, 2014 05:10:32 PM