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December 29, 2014 07:03:18 PM
In reply to Stephen, Hammonton
Welcome to TD Helps, Stephen. We'd be happy to help you find statement copies for your account.
Please keep in mind, TD Bank retains seven years of account history in our records. If your account was closed within this time frame and you'd like to access your prior statements, don't worry as we have some ways that this can be done.
If the account was closed in the past few months or you have the account number, and you have another active account with us, you can request statement copies with one of our Banking Specialists and we can mail them out to you to the address we have on record. Please call Customer Service 24/7 at 888-751-9000 for assistance, anytime it's convenient for you and after account verification we'll be able to help. Please note, you should expect to receive the copies in approximately 7 to 10 business days.
If you no longer have any active accounts with us, you'll want to request statements by stopping by any local TD Bank Store, during lobby hours. Any one of our Customer Service Specialists would be able to assist. If the statements are recent, we may be able to provide you with the copies during your visit. We recommend contacting the TD Bank Store prior to stopping in, and to find a TD Bank near you, check out http://bit.ly/TDStores.
We hope this helps, Stephen and have a good night.
Megan K, Mount Laurel
December 29, 2014 07:03:46 PM