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October 8, 2015 04:49:10 PM
1 person recommended this |
In reply to Daniela, Hoboken
We're sorry to hear that you'd like to close your account, Daniela. We understand that banking needs change and we'd be glad to help with this process.
First, we'd like to let you know that we value you as a Customer and wouldn't want to lose our relationship with you. If you have any questions or concerns about your banking experiences or need assistance, we invite you to discuss this with us either at your closest TD Store, or by phone at 888-751-9000, 24/7. Please find your closest Store and lobby hours here: http://bit.ly/TDStores.
With that being said, if you still choose to close your account, we understand and will provide you with some options.
First, if there are any remaining funds in your account, we ask that you visit us at any TD Bank Store to withdraw them and request to close the account.
If the balance is already zero or you're able to bring your account balance to zero using another method, such as your debit card, you're also welcome to contact us by phone as above, or via secure message, to give us your account closure request. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Please include your account number and specific request when sending your note.
We hope this information helps, Daniela and have a good day.
Megan K, Mount Laurel
October 8, 2015 04:49:32 PM
1 person recommended this