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I just put a bill on auto pay but still want to receive a paper bill in the mail for tax purposes.
Will I still receive paper bills?
October 29, 2014 07:45:17 PM
In reply to suzen, newton
Thank you for reaching out to us here at TD Helps, Suzen.
At this time, you would not be able to receive a paper bill while being enrolled in Auto Pay. You would need to reach out to your biller to see if that is an option they can offer you.
In order to cancel the electronic version of your bill, you must first be logged into your TD Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq. Once you are logged in, please follow these steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the "Biller Name" list.
4. Select the option "Stop an Electronic Version of My Bill" from the "What would you like to do?" list.
5. Click "Ok"
If you experience any difficulties while doing this, please reach out to our Digital Banking Specialists 24/7 at 800-493-7562. After verification, they would be happy to help. If you prefer, you can visit any TD Bank locations during lobby hours for further assistance. For hours and locations near you, check out http://bit.ly/TDStores.
We hope this helps and please enjoy the rest of your day!
Cameron P, Mount Laurel
October 29, 2014 07:46:17 PM