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I have a TD convenience checking account, and am aware of the minimum $100 balance. My question is, if ingo below the minimum one day but deposit funds before the end of the business day to bring my balance above the minimum, will I still be charged the monthly maintenance fee?
November 16, 2017 01:13:13 PM
In reply to Hayley, Lowell
Good afternoon, Hayley.
This is a great question, and we'll be more than happy to clear up any confusion.
At the end of your statement cycle, TD Bank will review your account to determine if your balance fell below the minimum at the end of any business day. Because of this, if you are able to bring your balance above the minimum, in your case $100.00, before the end of the business day, you should not be assessed a Maintenance Fee.
If you'd like, you're welcome to connect with us, and we'll be more than happy to discuss your account with you directly. Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply calling 1-888-751-9000. You may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a Store location, that's okay! You can also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps, Hayley!
Please let us know if you have any additional questions or concerns, and we hope you have an amazing day.
Brittany M, Mount Laurel
November 16, 2017 01:21:43 PM