Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have a savings account, but not a debit card for that account, that is a US based account. I travel to Canada regularly to visit family. When at home I just go inside the branch and fill out a withdrawl form using my account number. Am I able to do similar banking (withdrawl from savings over-the-counter) while I am in Canada? If so, is there a fee and what might that be? Thank you.
January 10, 2016 08:28:23 AM
In reply to Emily, Jacksonville
Thank you for reaching out to us on TD Helps, Emily. We're happy to report that you can withdrawal from your savings account while visiting your family up north!
As a TD Bank Customer, you get free access to more than 4,700 TD ATMs in the U.S. and Canada and you can visit one of nearly 1,300 TD Bank locations from Maine to Florida or 1,100 TD Canada Trust locations.
If you are traveling to Canada, before your travels, we do recommend placing a Travel Notification on your checking and/or savings account before you leave. To place a travel notification, you can call our Customer Service Line 24/7 at 888-751-9000 or by visiting your local TD Bank Store, for a listing of TD Bank Stores and hours check out: http://bit.ly/TDStores.
If you are setup for online banking, another option would be to send a secured message using www.tdbank.com and request the Travel Notifications be added to your account. To send a secured message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. Please include your travel destination(s) and travel dates. If you are not enrolled for online banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, his account number, and his e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
If you need assistance enrolling, you can contact us directly at 1-800-493-7562 to speak with one of our Digital Specialists. After account verification, our Specialists would be happy to help! If you are unable to verify your account or if you prefer to sit with a Customer Service Representative, you may also visit us during lobby hours and a nearby TD Store.
We hope this helps out, Emily. Have a wonderful day!
Kris M, Mt. Laurel
January 10, 2016 08:28:39 AM