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September 24, 2017 09:32:32 AM
In reply to Alejandro, Miami
Hi Alejandro. Thanks from coming to TD Helps with your question.
It sounds like you're having trouble making a purchase with your debit card. We understand how inconvenient this may be. There could be several reasons that your debit card is being declined. We'd like to take a look at your account and recent transaction attempts so that we can determine the cause and help to rectify it.
As TD Helps is considered an unsecure forum, we do not have access to specific account information to assist directly, but please give us a call 24/7 at 888-751-9000 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope to hear from you soon so that we can resolve this with you. Take care, Alejandro.
Candice A, Mount Laurel
September 24, 2017 09:33:02 AM