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May 18, 2015 12:21:45 PM
In reply to ilia, Brooklyn
Great question, Ilia!
When using our Online Banking service, you are still welcome to choose between paper statements and online statements! Your online enrollment does not automatically include paperless statements unless you choose this option.
To check the current selection you have for your statements, you can log in to online banking here: http://bit.ly/1eaISlq. From the Accounts tab, on the left side please find the link which reads Online Statements Settings. On this page, you'll be able to view your current choice. If you prefer to change, you can also do so from here.
Kindly note that depending on the type of account you have, fees may apply for paper statements and you can take a look at our current Fee Schedule at: http://bit.ly/1cTejgt for more info.
If you have any questions or need assistance with these options, feel free to reach our Tech Support Specialists 24/7 at 800-493-7562, or visit us at any Store listed here: http://bit.ly/TDStores.
Great having you and we hope this provides the help you need, Ilia! Have a great one.
Kristen P, Mount Laurel
May 18, 2015 12:23:26 PM