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March 5, 2016 08:24:43 PM
In reply to Shanice, Philadelphia
Thank you for coming to TD Helps with your question, Shanice.
If your Checking account is currently open with an overdrawn balance and you have another active TD Deposit account, such as a Checking, Statement Savings or Money Market account, you may initiate an online transfer to pay your negative balance on your Checking account via your Online Banking.
If you are trying to pay off the overdrawn amount by using a different financial institution, we suggest making a regular deposit into your TD Bank account. Simply withdraw the funds from the other financial institution and going to any local TD Bank in your area to speak with a Teller. The Teller at the location should have no problem helping you deposit the funds into your TD Bank account. To find a TD Bank location near you, we recommend visitinghttp://bit.ly/TDStores.
You also have the option of initiating an External Transfer which can also be done via Online Banking. This feature allows you to transfer from one of your accounts at a different Financial Institution or vice versa. You can do so by using the "Transfers" tab, after selecting the "Transfers" tab you will then have to click "Transfer to Accounts Outside TD Bank." You would have to add your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. External transfers can only be conducted to or from a U.S. account in U.S. currency only. External Transfers can only be made from an Eligible Transaction Account: for example, personal checking, money market or savings accounts are usually allowed, with you as a signer on the account. Please note, accounts excluded from using this service due to ACH restrictions include, but are not limited to: Passbook, IRA, Holiday Club, Club Saver, and CDs. You have two delivery options when sending an external transfer.
There is the three business day option which has a cut-off time of 1:00AM and there is a fee associated with this transfer. You also have the option to send the External Transfer with next business day delivery, which has a cut-off time of 5:00pm. Please note, the next day delivery option is not available for savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions which overdrew your account in the past 90 days. For the Terms and Conditions in addition to information on the payment methods and amounts, please check http://bit.ly/1pADlWD. As mentioned before, if you have any difficulties, please contact our Banking Specialists for assistance. We recommend checking with the other financial institution to ensure no other additional information is required.
Let us know if this helps answer your question and have a nice day.
Shanika A, Mount Laurel
March 5, 2016 08:25:27 PM