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March 6, 2015 06:22:45 PM
In reply to MICHAEL, WASHINGTON
Thanks for reaching out to us on TD Helps, Michael. We're sorry to hear you have lost your card, but would be happy to help.
If you have not done so already, we recommend contacting us right away to close your debit card for your account security. Our Customer Service Representatives are available 24/7 at 888-751-9000 to assist with closing your debit card. If you prefer not to call, you are also more than welcome to stop in to any TD Bank Store where we can close your card for you right away. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Once your card is closed, if you're at one of our Stores, a Representative will be more than happy to print a new one for you while you wait, as all of our locations are equipped to instantly issue ATM and Visa debit cards for your convenience!
Additionally, whether at the Store or by phone, our Specialists would be happy to review your account with you to ensure that no unauthorized activity has occurred.
Just in case that you are referring to your TD Visa Credit Card, please contact us immediately at 888-561-8861 and a TD Visa Credit Card Specialist will cancel it for you right away. They will also make the arrangement to have a new card mailed to you at your address on file.
For TD Go Card assistance, you may contact TD Go Card Customer Service 24/7 at 855-219-8050 and for TD Visa Gift Card; our Visa Gift Card Specialists can be reached at (888) 294-2249.
Let us know if we can be of additional assistance and take care. Enjoy your weekend.
Colleen B, Mount Laurel
March 6, 2015 06:23:54 PM