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July 8, 2017 11:44:07 AM
In reply to Oliver, Englewood
Happy Saturday, Oliver! We'll be happy to clear up any confusion.
Typically, if your deposit is made before 8:00 PM on a business day, it will be made available the following business day. If your deposit is made after 8:00 PM on a business day, or on any weekend or holiday, the next business day will be considered the deposit date. For example if you make a mobile deposit on a Saturday, the deposit date will be Monday, since that is typically the next business day; your funds would then generally be available on Tuesday.
For more information, we invite you to take a look here: https://go.td.com/1ff8byL. You'll be able to locate the deposit availability details in sections 6 and 7. You may also take a look at our Mobile Deposit FAQs here: https://go.td.com/1e3jiYF.
If you have any questions in regard to a specific deposit you may have completed, you may always contact us at 1-888-7521-9000, 24 hours a day, 7 days a week. Once your account has been verified, a Banking Specialist will be happy to help! You may also visit a TD Store location. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, you would also have the option of sending us a Secure Message via your Online Banking. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. As you recently made a mobile deposit, you should have access to the TD Bank mobile app. Using the app, you may also send a Secure Message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps, Oliver. Enjoy your weekend!
Brittany Mullen, Mount Laurel
July 8, 2017 11:44:45 AM