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Jennifer, New Haven
March 19, 2015 02:03:01 PM
In reply to Jennifer, New Haven
Hey Jennifer, we are happy to see you here today and hope all is well.
We want to let you know that we are committed to being available when you need us. If you have relocated to an area where TD Bank does not have locations at this time, we are happy to provide options for you to complete your banking without having to visit a TD Bank Store.
Here at TD Bank, we offer fully featured Online and Mobile Banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year. You can call us at 888-751-9000. To use our automated system, simply dial in your TD debit card number or account number. If you prefer to speak with a Specialist, you can select 0 at any point.
If you are not currently enrolled for Online Banking, you can sign up by clicking here: http://bit.ly/1lU2qfY, you will need your TD Bank Visa debit card or ATM number, and a US Social Security number. If you do not have the necessary items need to use the self-service feature, you're more than welcome to contact a Banking Specialist directly for assistance with enrollment. Please call us at the number above.
Once you're enrolled, you're welcome to use this service to help you keep track of your account, and you can even communicate with us whenever you'd like using our Secure Messaging service available once you log in. To do so, after you've logged in: http://bit.ly/1eaISlq, please click on the Customer Service tab and the use the "Send a Message" link.
If you are still within the US and have a smart phone, you can even do your banking on the go! You can even initiate mobile deposits! For more information on our Mobile Deposit feature, take a look here: http://bit.ly/1ff8byL for the Mobile Deposit Addendum and also here: http://bit.ly/1e3jiYF for Frequently Asked Questions (FAQS) on TD Bank Mobile Deposits. Please note, some limits do apply and the $100 same day availability for deposits does not apply to Mobile Deposits. For more information on Funds Availability and deposits that may be applied for longer delays, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pgs. 38-41).
To use the Mobile App, you can download the app by clicking here: http://bit.ly/1hOPk1H. Simply input your mobile phone number to receive a text message containing the link. You may also find it available in the appropriate app store for your device.
If you need new checks with your new address, you can order check right online via your TD Online Banking. Please review the following information on how to order checks via Online Banking.
• Log into Online Banking by clicking: http://bit.ly/1eaISlq • Click on the ''Customer Service tab'' • Under ''Self Service'' section click on ''Order Checks''
You can also call us and we'd be happy to help.
We hope this helps and hope you have a wonderful day!
Yen D, Mount Laurel
March 19, 2015 02:07:23 PM