Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
If I open a premier checking account, can I change it to convenience checking if I cannot maintain the minimum balance?
K, New York
October 20, 2017 02:04:13 PM
In reply to K, New York
Good afternoon, and welcome to TD Helps!
This is a great question!
Here at TD Bank, we believe in banking human, and we understand that things are always changing in our Customers lives. Because of this, should you open an account, and discover that you may not be able to maintain any minimum balances, don't worry! You're more than welcome to contact us, and we'll be happy to review your account and assist you with any changes that may be needed.
As you mentioned that you are not yet a part of the TD family, we'd first like to take a moment to go over the accounts we currently offer. It sounds as if you may be interested in our Premier Checking account, and if this is still the case, feel free to use the link here: https://go.td.com/2oXFZuD for more information on this account specifically. Just in case you may be interested, you're also welcome to use this link: https://go.td.com/2eQORxu to review the other Checking accounts we offer.
We also offer Savings accounts, and you're welcome to check out the link here: https://go.td.com/2bSlkVn for more information. In addition to the links provided above, we also believe that you may be interested in our Selector Tool. It can help by making a personalized recommendation for you, and you're welcome to check it out here: https://go.td.com/2sx4N2E.
When you're ready to open your account, you may simply select the orange 'Open Account' button below the account of your choosing, or if you'd prefer to speak with someone in regard to your concerns, you're more than welcome to do so. Our Banking Specialists are available to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. They'll be happy to not only make a personalized recommendation for you, but can also help you open your new account! As always, you may also visit a TD Store location, during lobby hours, and we invite you to check out the link here: http://go.td.com/1f9DSJR to find your nearest location.
Once your account has been successfully opened, should you discover that you're unable to maintain the minimum balance, you're welcome to connect with us at the number mentioned above, or by visiting your nearest TD Store location. Should you decide to take advantage of our Online Banking feature, you can also send us a secure message to make this request.
To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We sincerely hope this information gives you some peace of mind in knowing that we're here for you no matter what! We look forward to having you as part of our TD Family, and we hope you have an amazing weekend!
Brittany M, Mount Laurel
October 20, 2017 02:04:46 PM