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January 16, 2015 02:01:11 PM
In reply to melanie, voorhees
Thank you for reaching out to us on TD Helps, Melanie. We'd be happy to address your concerns!
If you sent the Official Check out, applicable law does not allow us to place a stop payment on the check unless it is lost, stolen or destroyed. For example, Official checks cannot be stopped because of a dispute with the payee over the transaction. Additionally, a replacement Official Check cannot be issued until 90 days after the original issue date of the first check.
An Official Check represents a bank obligation, and so a Declaration of Loss Form must be completed in order to stop payment and reissue an Official Check.
If you currently have the Official Check that was issued, you may still be able to deposit the check. You can write ''Not Used for Purposes Intended'' on the back of the check and deposit it to your account at any TD Bank Store. We recommend reaching out to your local Store to review this option and to obtain further information about the availability of funds from the deposit.
If you have any additional questions, please contact the TD Bank Store from which the check was purchased. Check http://bit.ly/TDStores for hours, phone numbers, and locations near you.
We hope you find this information useful and enjoy the rest of your day!
Kristen P, Mount Laurel
January 16, 2015 02:02:02 PM
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