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Stephanie, South plainfield
October 25, 2015 08:15:29 AM
Borrowing & Managing Your Credit
In reply to Stephanie, South plainfield
Thanks for sending your question our way, Stephanie.
If the merchant processes a refund to your ATM/Visa Debit or Credit Card, it usually takes 3-5 business days for the funds to be credited. Please note, there are times when the funds may take longer to be credited to your account as the refund is based on when we receive notice from the merchant. If you have any further questions, you may connect with one of our Customer Service Specialists 24/7 at (888) 751-9000. If this is regarding your TD Credit card, please call our Credit Card Specialists 24/7 at (888) 561-8861.
You can also keep track of a transaction to see if it has been cleared back into your account by logging into Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq. If you have not enrolled in Online Banking, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us at the number provided above to speak with our Specialists.
Additionally, you may wish to connect with the merchant regarding your credit.
We hope this information is helpful, Stephanie and take care.
Alara B, Mount Laurel
October 25, 2015 08:19:48 AM