Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I like to see what payments are pending for the months ahead. I would like to set up auto-pay for 4 bills until the end of the year. I do not see them in my pending payments, though. Is there a way to keep a convenient visibility of my pending payments?
July 30, 2015 02:15:13 PM
In reply to Daniella, Philadelphoa
Thanks for your question, Daniella. We'd be glad to discuss.
Based on your question, it sounds as though you've recently scheduled payments via Bill Pay. Bill payments made through Bill Pay can be issued electronically or as a draft check, and actual processing is determined by the Biller. Bills paid electronically can be paid as soon as the next business day and will give you the option to choose the next business day on the calendar, while payments sent in check form will usually require a few days for processing and mailing. By default all weekends and holidays will not be available for selection of delivery.
Kindly note that the screen under your Bill Pay tab will reflect the payments that you have scheduled; however, that screen will not indicate if the item has been received by your payee. We recommend that you refer to your Account History (under the "Accounts" tab) to locate the posted payment and ensure it has been completed. If you're unable to locate the item in your Account History, this indicates that the item is not yet paid.
Please note that each type of payment will be deducted from your account as follows:
For bills paid by electronic transmission, typically we will withdraw the money from your account on the same day that you selected as the Pay Date for your bill and will be displayed as a pending transaction.
For bills paid by check, we will mail a check to your Biller by your Pay Date, and the money is withdrawn from your account just like any other check – when the biller cashes the check.
We'd be happy to answer any additional questions you might have. To review your Bill Payments in further detail, please call our Tech Support Specialists who are available 24/7 at 800-493-7562 if you need us or feel free to stop by any TD Bank Store. A listing of our Store locations can be found at: http://bit.ly/TDStores.
We hope this helps, Daniella and have a good day.
Megan K, Mount Laurel
July 30, 2015 02:15:41 PM