Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Also, how long does it take to transfer the funds? Is the fee the same if I am sending to money to another person at a non-TD bank? What if I am receiving money from someone at another bank? Is there a fee and how long would it take?
October 22, 2014 11:16:33 AM
In reply to Charlie, Vassalboro
Good morning, Charlie, we appreciate you coming to TD Helps with your question. We would be happy to help.
Sounds like you would like to transfer funds from your TD Bank Personal Checking, Savings or Money Market account to your account at a different financial institution within the United States; we have some suggestions and would like to share with you:
First, you may consider our External Transfers service which is used if you're sending money from your personal account with TD Bank to your account at another Financial Institution. This option is available via Online Banking.
Assuming you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
Once the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
If you choose to send an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note; fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD.
Just in case that you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
To answer the second part of your question; if you're looking to transfer funds from your Personal TD Bank account to someone else's account at another Financial Institution, Person–to–Person transfers would be an option.
This feature is also available to you by logging into your Online Banking. You may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have the same two delivery options when sending a Person-to-Person payment as you do for External Transfers; there is the three business day option and the next business day delivery. Please note, the next day delivery option is not available for savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
With our Person-to-Person payment service, you can also request funds from other people by using this service. You may follow the following steps to Schedule a Payment Request:
-Navigate to the Request Money tab.
-Start typing a contact name to select the contact from the list or add the contact.
-Enter the Amount, either a Fixed amount or an Open amount.
-Select the Account to Deposit To.
-Check [Add a due date] to add a due date for the funds.
-Enter email details in the Email Message field.
-Select [Add a note to this transaction] to add a note to this transaction that is not seen by the recipient.
Please note that there may be fees for the use of the above services. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
We hope this helps Charlie. Please do not hesitate to write back if you have any other questions.
Megan K, Mount Laurel
October 22, 2014 11:17:49 AM