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November 18, 2014 07:56:17 PM
In reply to Terrell, Oceanside
Thanks for coming by TD Helps, Terrell. We thank you for your service! We would be happy to clarify details of direct deposit with you.
When setting up for direct deposit, you will need to provide your account number, account title, and routing number. As long as the information provided to your employer matches, your direct deposit should go through.
Please keep in mind that the deposit will usually occur within 1-2 payment cycles. Depending on your depositor, you may also see a transaction from them listed on your account for zero dollars, to test your account. This is an indication that your deposit will be made in the next payment cycle.
For direct deposits, funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete.
If you have any further questions or concerns, we ask that you contact out Banking Specialists at 888-751-9000, available 24/7 or feel free to visit us during lobby hours for help! For TD Bank Store locations, check out: http://bit.ly/TDStores.
Again, thanks for coming by Terrell. We hope this helps!
Justin B, Mount Laurel
November 18, 2014 07:57:42 PM