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January 31, 2018 09:21:43 AM
In reply to Kayla, Ny
Thanks for your question, Kayla. We'd be happy to help.
There are times in which you may be able to use your debit card while you're waiting for a new one however this depends on your specific situation.
As TD Helps is considered an unsecured forum, we do not have access to your account/personal information so we recommend connecting with a Banking Specialist directly.
You can call us 24/7 at 888-751-9000 and a Specialist will be happy to review your account after verification.
In addition to calling you are always able to visit a TD Store or send a secure message online. Take a look at TD Stores in your area here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and visit the Message Center. You can send a secure message using Mobile Banking by selecting Contact Us followed by Send a secure message.
We look forward to discussing this with you, Kayla. Take care.
Megan K, Mount Laurel
January 31, 2018 09:22:09 AM