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The question asked for the make OR model of my first car, i didnt remember which i had put so i tried both and it said i was wrong, i tried a third time with the first letter capitalized but i guess it still wasnt correct. But i just want to know if i can still use my debit card to make a purchase, even though my account is locked.
November 25, 2014 05:08:37 PM
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In reply to Enrique, Ossining
Hi Enrique! We are sorry to hear about your difficulties with your Online Banking and would are more than happy to guide you in the right direction.
If you are locked out of your online banking this will not impact your ability to use your debit card for a purchase, as your actual account status is not impacted.
You may reach one our Specialist by calling 888-751-9000, 24/7 for assistance changing your security questions and also help you get back into your Online Banking. If you would prefer, you can also visit a local TD Bank Store. For lobby hours and locations near you, check out: http://bit.ly/TDStores.
Please note; answers to your security questions are not case-sensitive, for security question tips and other helpful hints for answering your security questions, you can visit: http://bit.ly/1ikiYdw.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Colleen B, Mount Laurel
November 25, 2014 05:14:57 PM