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If my rate lock of 60 days expired and mortgage process is not finished yet (though TD Bank claims that it will be done in 30-45 days), do I get a complimentary extension of rate?
April 27, 2016 07:46:54 AM
In reply to Yelena, Englishtown
Welcome to TD Helps, Yelena.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You are able to call our Financial Solutions Group Representatives 24/7 by dialing 800-937-5020. After account verification, our Representatives will be glad to review your mortgage account.
Similarly, you are able to visit any TD Store during lobby hours for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks for stopping by, Yelena.
Alara B, Mount Laurel
April 27, 2016 07:47:16 AM