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February 2, 2015 02:56:51 PM
In reply to Davonique, Waterbury
Thank you for coming to TD Helps today, Davonique. We are happy to answer your question.
It looks like you may be referring to TD Debit Card Advance. That is an optional overdraft service we offer with our checking accounts that may help you avoid debit card declines. If your account is enrolled in this service, we may allow you to authorize ATM transactions or one-time debit card transactions even if you don’t have enough money available in your account. We ask that you take a look here: http://bit.ly/1voNBCy, for more details and also here: http://bit.ly/Yv0ulC for more specific information.
Please note that this is a discretionary service, a purchase or withdrawal on your account can be declined even if your account is enrolled in this feature. You're more than welcome to contact one of our Banking Specialist 24/7 at 888-751-9000, who can review our account and this service with you in more detail. Or, if you'll be nearby one of our stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
If you have any more questions, you are always welcome to reach back out. Have a nice day.
Yen D, Mount Laurel
February 2, 2015 02:57:49 PM