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March 30, 2015 01:08:04 PM
In reply to lu, washington
It's wonderful of you to join us on TD Helps, Lu.
Sounds like you have already connected with our Specialists and your new TD Debit Card has been expedited.
If so, you should expect to receive your new card via mail within 2-3 business days. Please keep in mind, delays may occur depending on your location and your Postal Office.
If you have not received your new card and the expected time frame have passed, please feel free to reach out us we would be happy to look further into this for you. Additionally, at any time and we can provide you with the tracking number after account verification.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Let us know if you have any other questions and have a nice day.
Brian M., Mount Laurel
March 30, 2015 01:08:43 PM