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i filed my claim and you said to call but they said to go on line i did everything they asked but havent recieved anything yet
March 17, 2017 05:52:10 PM
In reply to sandra, phoenix
Thanks for stopping by TD Helps tonight, Sandra. We're sorry to hear of any troubles you are having and would be happy to help point you in the right direction for further assistance.
To best assist you, please feel free to contact one of our Banking Specialist 24/7 at 888-751-9000, after proper account verification, they'll be glad to file a dispute for you while you're on the phone with us. You may also visit any TD Bank Store during lobby hours to file the dispute. For a listing of TD Bank Stores, please look here: https://go.td.com/1nq31dc. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, if you are enrolled for online banking, you are more than welcome to send us a secure message by clicking here: https://go.td.com/1eaISlq for additional assistance. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”.
Hope you can have the issue resolved as quickly as possible. Sandra, if you have any other questions, please do not hesitate to ask!
Shanika A, Mount Laurel
March 17, 2017 05:54:18 PM