Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My son has an unauthorized charge on his debit account. Please advise
July 3, 2017 09:23:08 AM
In reply to Mitch, westport
We're sorry to hear about your son's debit card, Mitch, and we'd be glad to help him with the next steps.
We encourage your son to contact us directly so we may close his debit card and submit a dispute for the unauthorized activity.
He is able to call a Banking Specialist 24/7 at 888-751-9000. They would be glad to help him and discuss any concerns he may have.
If he prefers, he is also able to visit a TD Store during lobby hours to replace his debit card and file a dispute. He is able to review TD Stores and their hours here: http://go.td.com/1f9DSJR.
We apologize as we're unable to assist with these concerns directly. TD Helps is considered an unsecured forum and we do not have access to account specific information at this time.
We hope to hear from your son soon, Mitch. Enjoy your day.
Megan K, Mount Laurel
July 3, 2017 09:23:18 AM