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February 1, 2015 10:47:24 AM
In reply to Barbara, Dover
Good morning, Barbara and thanks for visiting us on TD Helps with your question today.
First of all, if you have not yet done so, we encourage calling us immediately at 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to close your debit card for you and have a new one mailed to your address on file. Also, you may visit any TD Bank Store to have your card closed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. You will be able to obtain a new card at your local TD Bank store instantly. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a Secure Message using www.tdbank.com. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect Online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Please be sure to review your recent account activities and report to us immediately if there are any unauthorized or unrecognized transactions on your account.
Lastly, we invite you to follow http://bit.ly/1vB9ou4 for more details on how to prevent Identity Theft.
We hope this helps. All the best and have a great one!
LiShu R, Mount Laurel
February 1, 2015 10:48:35 AM