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My Debit card has been used 3 times recently for very small orders (Hertz Rent a Car, Harland Clarke Check Orders twice). I did not use the debit card for these items.
October 20, 2014 10:00:24 AM
In reply to Holly, Arlington
Thanks for connecting with us here on TD Helps, Holly. We understand your concerns and would be glad help point you in the right direction for assistance.
As we would like to assist you directly, unfortunately, we do not have access to your personal information as this is considered an unsecured forum. We recommend contacting us immediately to review the transactions. You may reach us at 888-751-9000, available 24/7. After account verification, our Specialists will review your account with you, they can close your current TD Debit Card and file a dispute for you if necessary. Our Specialists can also request a new card be mailed to your address on file. Please note, you should expect to receive your new TD Debit Card within 7-10 business days in a regular white envelope.
As always, you can visit us during lobby hours for further assistance. Our Customer Service Representatives can also help review your account; they can even print out a new card for you during your visit! For help locating a TD Store near you, please take a look here: http://bit.ly/TDStores.
We hope this helps, Holly. Please let us know if you have any other questions or concerns.
Yen D, Mount Laurel
October 20, 2014 10:55:57 AM