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becoz sday im lost my wallet..today morning at 8am im call hong leong customer service to block my card..and today at 10am my wallet found ready...i need to unblocked my atm card urgent...
January 10, 2017 01:07:27 PM
In reply to sritaran, klang
We understand your concern, Sritaran. We'd be glad to discuss.
Please know that once a debit card is closed after it is reported lost or stolen, we are unable to reopen the card for security reasons. We apologize for any inconvenience.
To obtain a new debit card, we recommend calling us 24/7 at 856-751-9000 or 215-569-0518 collect from a land line telephone.
If you are unable to call, feel free to send a secure message via Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
January 10, 2017 01:07:37 PM