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I have an account with you, my user id is good but i need my password to access by internet. Im callin to allentown office but no answer.
March 29, 2017 07:45:50 AM
In reply to maria, coopersburg
Welcome to the TD Helps Community, Maria. We're glad to help.
If you remember your user name for your TD Online account and have a Social Security number, you'll be able to reset your password using the self-service feature. Please start here: https://go.td.com/1eaISlq. Then, please click the "Forgot your password?" link located below the password field. After entering your user name and the last four digits of your Social Security number, it will ask to you answer two of your security questions. If you can successfully complete these steps, you'll be able to update your password.
If you can't remember some of this information, that's okay! Another easy way to recover your user name and reset your password is to contact one of our 24/7 Banking Specialists at 888-751-9000 (800-493-7562 for BusinessDirect) to assist you. You also have the option to stop in at your local TD Bank Store, where we will also be able to help. Please visit http://go.td.com/1f9DSJR for locations and hours near you.
If you are having trouble resetting your credentials on www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861. Also contact 855-219-8050 for help logging into the TD Go Card site.
We hope this helps.
Alara B, Mount Laurel
March 29, 2017 07:52:05 AM