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December 9, 2014 12:51:53 PM
In reply to terence, hollywood
Welcome to the TD Family, Terence. We'd be happy to help you check your account.
One of our most popular ways to check your account is to give us a call. You may do so 24/7 at 888-751-9000 and speak to our Customer Service Representatives. TD also offers an automated service to check your account, make transfers and more! You may reach the automated system anytime by dialing 800-937-2000. If this is your first time using the automated system, you will need to know your account number and it will prompt you to enter a pin. This pin, for first time users, is the last four numbers of your Social Security number. The automated system will then ask you to create a new unique pin.
You may also check your account at any ATM location. When you check your balance through the ATM, all you need to do is insert your card to the machine of your choosing and enter your PIN. You would then need to select "Balance Inquiry." Keep in mind that using any TD ATM is free of charge but fees may be applied to your account for the use of non-TD Bank ATMs. For more information about fees that may be applied, please visit here: http://bit.ly/1cTejgt. You may also ask a Teller at any TD drive up window or in the lobby. Check out http://bit.ly/TDStores to find ATMs and TD Bank locations near you!
Another way to keep track of and check your account balances is via Online Banking. In order to use Online Banking, you must first be enrolled. You can do so for free at any time by following this link: http://bit.ly/1lU2qfY. You will need to have your account number, ATM/VISA Debit Card number, Social Security number and email address to complete the enrollment process. If you have any problems while enrolling or are missing any of the mentioned pieces of information, please call us directly 24/7 at the number listed above or visit a TD Store near you. Our Banking Specialists would be happy to help you enroll. After you are successfully logged in, your account balances will be displayed on the first page you see.
Once you've enrolled in Online Banking, you have the opportunity to use Mobile Banking. If you have a smartphone, you can download the Mobile Banking application by taking a look here: http://bit.ly/1wT5SbU. You can submit your phone number on the website and it will text the link to your phone so you can download the app. Your user name and password for Mobile Banking is the same as the one you created for Online Banking! If you have any problems while downloading or accessing the app, you can contact our Banking Specialists mentioned above for assistance.
We hope this helps, Terence and have a great day!
Megan K, Mount Laurel
December 9, 2014 12:53:03 PM