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banking password, and am not returning to the states for 3 weeks, so I don't have any way to call in for a password change!
Victoria, New York City
July 31, 2014 05:33:28 PM
In reply to Victoria, New York City
Thanks for reaching out to us here on TD Helps, Victoria! We can the need to have access to Online Banking, especially when traveling. We'll be happy to answer any questions you may have.
You have the option to reset your password online by visiting http://bit.ly/1eaISlq. Once you’ve logged in there at the Log In page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your User Name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password. When creating your new password, here a few tips we can share with you:
Use a combination of numbers, letters and special characters, but no spaces
Your password should be unique. Memorize it and do not disclose it to anyone else
Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you have difficulties resetting your password, you may have to reset it by phone. You may contact us while you're outside the United States 24/7 by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
We hope this information helps and enjoy the rest of your trip, Victoria!
Cameron P, Mount Laurel
July 31, 2014 05:38:15 PM