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Hi I live overseas now and won't be back in the states until June 2018. I forgot my user id and password. How can I reset them or get them back? Thank you. Ugur
February 10, 2018 08:31:16 AM
In reply to Ugur, Izmir
Good morning, Ugur, and welcome to TD Helps.
We apologize that you're having trouble remembering your online banking credentials, and we'll be more than happy to connect you with someone who can help!
Our Banking Specialists are here to assist with any online banking questions or concerns, and can be reached by simply dialing 1-888-751-9000. As you mentioned that you're outside of the United States at this time, you may call toll free by dialing 1-856-751-9000, or you may also call collect. To call collect, you may dial (215)-569-0518 from any landline device with operator assistance.
We'd also like to mention that, at this time, TD Bank is currently performing an update to our online banking. This upgrade will take place today, February 10th, until tomorrow, February 11th. While you're still welcome to connect with us for assistance, please know that we may be unable to assist you with any of your online banking credentials until the update is complete.
We apologize again for any inconvenience this may have caused, Ugur, but we look forward to hearing from you soon.
Brittany M, Mount Laurel
February 10, 2018 08:32:20 AM