Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I'm getting text messages from a phone number that claims to be TD telling me to enter my banking information or my account will be suspended, should I phone TD and give them the phone number this text message is coming from?
Tracy, Thunder Bay
July 29, 2017 11:33:06 AM
3 people recommended this |
In reply to Tracy, Thunder Bay
We appreciate you bringing your concerns to TD Helps today, Tracy.
We'd like to take this moment to inform you that TD Bank does not use text messages for account notifications as it is not considered secure. The message you received was most likely a phishing attempt.
You are able to forward the contents of this message to email@example.com for our research, or you're able to call us about phishing and identity theft, 24/7, at 888-751-9000.
We also invite you to take a look here: https://go.td.com/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns.
Thanks again for stopping by, Tracy. We hope you have a great weekend.
Brittany M, Mount Laurel
July 29, 2017 11:33:51 AM