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July 2, 2015 04:55:37 PM
In reply to Sue, Landing
We're sorry to hear that you're having trouble, Sue. We'd be glad to assist.
Keep in mind that you may download the current statement activity and your previous month’s statement from TD Bank Online Banking into Quicken (the most recent 60 days of activity). If you're trying to download information prior to your most recent activity, you will be unable to as these transactions require manual entry.
You are also able to take a look at additional details in regards to Quicken here: http://bit.ly/1rdJX0S. There is also a Frequently Asked Questions page that you may find useful.
If you still have difficulty, please contact our Tech Support Specialists directly by dialing 800-493-7562. They are available 24/7 for your convenience. You may also wish to reach out to Quicken's Customer Support for possible assistance on their end.
We hope this helps, Sue. Take care.
Megan K, Mount Laurel
July 2, 2015 04:57:50 PM