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March 29, 2015 06:00:57 PM
In reply to james, hollis
We appreciate your visit to TD Helps today, James. We are happy to assist!
From your message, it sounds as though you'll be receiving a wire transfer to your account. If the funds were sent to you this way from an international location, please note that these types of wires are sent through an international payment network. TD Bank posts all incoming international wires until 3:30 pm EST on the current banking day. If your wire transfer is arriving from a domestic location, these can be received until 6:30 pm EST. For either type, Customers usually receive payment within two to five business days.
A confirmation of your wire transfer will be sent to you the day the wire transfer is credited to your account.
You may also ensure that your wired funds have been received by logging in to your TD Bank Online account at http://bit.ly/1eaISlq, or using our convenient automated phone line or speaking with a knowledgeable Customer Service Representative 24/7 at 888-751-9000. Also, the Representatives at our Store locations are always happy to help; please find a listing of Stores in your area at http://bit.ly/TDStores. The wire transfer will reflect in your account once the funds have become available for withdrawal.
If for any reason your transfer doesn't post within the time frame you expect, you can contact one of our Representatives via phone or at your local Store for specific information.
Please keep in mind that incoming wires can only be applied to your account if the wire information received matches the titling on your TD Bank account. In addition, we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
Please also see our Fee Schedule at http://bit.ly/1cTejgt to ensure you are familiar with any fees that may be associated with this service.
If your funds were sent to you via a direct transfer (ACH or EFT, for example) you can typically expect to receive them within 3-5 business days.
We hope this information has been helpful to you, James and have a great rest of your weekend!
Kristen P, Mount Laurel
March 29, 2015 06:02:46 PM