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I have full internet connection and the only site I cannot use or am having trouble with connection is when I go to online bank log in. I can however get full access on the kindle but not on my PC
October 27, 2014 01:11:22 PM
4 people recommended this |
In reply to Georgeanne, Manalapan
Hello Georgeanne, thanks for sending us your question on TD Helps. We are sorry to hear that you are unable to access your online banking through your pc.
TD Bank website, at www.tdbank.com, is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and restore your browser defaults, and clear your cache and cookies; sometimes it will fix any browser issues.
Also, our Digital Specialists are available 24/7 to assist you if you continue to experience any difficulties. You can call us at 1-800-493-7562 and we will be more than happy to help you.
We hope this helps, Georgeanne and llet us know if you have any other questions. Have a good one!
Yen D, Mount Laurel
October 27, 2014 01:30:05 PM
having trouble logging in
william, upper saddle ricver nj
July 25, 2017 10:04:55 AM
In reply to william, upper saddle ricver nj
Thanks for joining in on the conversation today, William.
If you are having trouble logging into your account, and have attempted the suggestions made by Yen above, we recommend that you contact us directly for further assistance.
Tech Support Specialists are available 24 hours a day, 7 days a week at 1-800-493-7562, and will be more than happy to assist you. You're also more than welcome to visit a TD Store location. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Thanks again for stopping by, William. Enjoy the rest of your day.
Brittany M, Mount Laurel
July 25, 2017 10:05:18 AM