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Card numbers not working
Graham, New York in china
November 3, 2016 09:35:16 AM
In reply to Graham, New York in china
Thank you for reaching out to us on TD Helps, Graham.
We're sorry to hear that you're unable to use your card in China and would be glad to guide you in the right direction for immediate assistance.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. For immediate assistance, please contact us 24/7 from outside the United States by dialing 856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 215-569-0518. After proper account verification, we'll be happy to help.
If you are enrolled for online banking and you prefer, you may also send us a Secure Message so that we can review your account and assist you with your card. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please note, if you're inquiring about your TD Visa Credit Card, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266.
Hope to hear from you soon, Graham. Safe travel!
LiShu R, Mount Laurel
November 3, 2016 09:35:37 AM