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I'm in Europe, locked out of my account, and I have no way of calling the costumer service. I need to get in to my account asap. How can I verify my account??
December 20, 2017 09:05:20 AM
In reply to Joseph, Vancouver
We're sorry to hear that you're not able to log in at this time, Joseph, and we'd be glad to help you connect.
We apologize for any inconvenience however in order to regain access to your online account you would need to speak with a Banking Specialist directly.
You can connect with a Banking Specialist while overseas by dialing 856-751-9000 or 215-569-0518 collect from any landline telephone. After you're connected with a Specialist, they will be glad to review your account and restore your Online Banking.
If this is in regard to your TD Canada Trust account and EasyWeb, we recommend reaching a Specialist in Canada for assistance with your account. You are able to review TD Canada Trust's contact option by visiting here: https://go.td.com/1woOVay.
We'd like to apologize again, Joseph, for asking you to connect with us directly. TD Helps is considered an unsecured forum and because of this, we do not have access to your account/personal information to help directly.
We hope to hear from you soon, Joseph. Enjoy your morning.
Megan K, Mount Laurel
December 20, 2017 09:05:33 AM