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I'm locked out of my account and can not call until I pay my phone bill but t-mobile says there's a bank error. I can't check account. Security question keep locking me out. I have no access to another phone...
October 25, 2016 08:00:30 AM
In reply to Nelson, Hammonton
Thank you for connecting with us on TD Helps, Nelson.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. As you're unable to connect with us via telephone, we recommend visiting us at your local TD Store location, during lobby hours with your photo ID for assistance. Upon verification, our Store representatives will be more than happy to help you with your online banking. Additionally, they should also be able to assist you with your account transaction inquiry. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR.
Thanks again for writing in, Nelson. Have a good one!
LiShu R, Mount Laurel
October 25, 2016 08:02:26 AM