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February 3, 2015 09:22:29 AM
In reply to Sharon, Washington
Hello Sharon, thanks for reaching out to us on TD Helps. We'll be happy to offer some suggestions in regards to regaining online access and obtaining a new card.
If this is regarding your personal Checking or Savings account, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help and get you back up and running for your Online Banking. Our friendly Banking Specialists will also be able to assist you with canceling and issuing a new ATM debit card request. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
Also, if you are writing to us from Washington D.C, you are welcome to visit us at any local TD Bank Store, during lobby hours for assistance. For lobby hours and locations, please visit http://bit.ly/TDStores. All TD Bank locations have an instant issue machine where you may obtain a new debit card seven days a week while you wait. You will walk out with a new card in your hand!
Just in case you're referring to your TD Visa Credit Card, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. Our Specialists here can also assist you in a matter of moments!
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, Mount Laurel
February 3, 2015 09:23:32 AM