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November 5, 2017 10:35:26 AM
In reply to Angela, Aiken
Welcome to TD Helps Angela. We're sorry to hear that you're locked out of your account.
Once you're locked out, please know that we must speak with you via phone or in person for security purposes to assist you with an unlock. We ask that you give us a call at 888-751-9000, where our Representatives are available to assist 24/7.
If you are unable to call us directly, you can receive assistance with your online banking by visiting us at your local TD Store. To view our Store locations and hours, please click here: https://go.td.com/2xqHXMr.
Please know that we would like to assist you directly; however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to speak with you soon, Angela, take care.
Natasha M, Mt. Laurel
November 5, 2017 10:35:54 AM