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January 2, 2018 10:05:37 AM
In reply to Julius, Annandale
Happy Tuesday, Julius.
It's great to hear from you today, and we apologize that you're having so much trouble accessing your Online Banking. At this time, we are not currently experiencing any reported issues with our Personal Online Banking, or BusinessDirect, and so that we may better assist you with your concerns, we'd like to recommend that you connect with us directly.
If you are attempting to access your Personal Online Banking, we'd like to recommend that you dial 1-888-751-9000 to speak with one of our knowledgeable Banking Specialist, 24 hours a day, 7 days a week. If you're having trouble logging into your BusinessDirect, we'd like to recommend that you speak with one of our Small Business Banking Specialists, who are also available 24/7, and can be reached by simply dialing 1-800-493-7562, option 2.
You would finally have the option of visiting your nearest TD Store location to speak with a Customer Service Representative, during lobby hours. Regardless of whether you are attempting to access your Personal Online Banking, or BusinessDirect, our Representatives will be happy to help! To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again that you're having so much trouble, Julius, but we look forward to assisting you at your earliest convenience.
Take care, and thanks again for stopping by!
Brittany M, Mount Laurel
January 2, 2018 10:06:06 AM