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Jonathan, Clifton, NJ
August 17, 2015 11:37:16 AM
In reply to Jonathan, Clifton, NJ
Good day to you and we hope you're enjoying your time away so far.
If you'd like to use your TD Bank Visa Debit card while outside the country, feel free to do so. If you have already provided us with a notification of your travel plans, your card should be ready to go! We recommend locating any ATM that works on the Visa network to make a withdrawal, or use any store that accepts Visa for your purchases. Fees can apply for ATM usage and we've included a bit more information about this for you below.
If you haven't provided us with a travel notification yet, don't worry as we have a couple of options for you from outside the U.S. First, feel free to give us a call and you can do so from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Another easy way to set a travel notification, especially since you have already left, is to send us a Secure Message from your TD Bank Online Banking account. You can log in to your online account here: http://bit.ly/1eaISlq with your user name and password. You can then send us a secure message by clicking on the Customer Service tab, and using the Send a Message link. Please include your exact travel dates, destinations and any connecting flight information if applicable.
Once this is completed, this should take care of it for you, Jonathan and you should be able to use your card.
As mentioned, we'd also like to tell you a bit about traveling with your TD Bank Visa Debit card – we're pleased to say that we do not charge any foreign transactions fees for purchases made with your TD debit card. We would like to take the opportunity to advise you about fees that can be incurred while using international ATMs.
Each withdrawal, transfer, and balance inquiry made at an ATM not owned by TD is subject to a $3.00 fee at this time (subject to change), which is charged by TD Bank the same day the transaction is made. This may be in addition to any fee assessed by the owner of the ATM or network, and may include fees for both withdrawals and balance inquiries. You can take a look at our most recent Fee Schedule here: http://bit.ly/1cTejgt.
Depending on the type of account you have with us, your non-TD ATM fees may be reimbursed with a $2500.00 daily minimum balance. Please refer to the chart on the page at the link above for more info. If you have one of these account types, we suggest keeping your foreign ATM transaction receipts. We want to make sure you are properly reimbursed for your fees! If your non-TD ATM fees are not automatically refunded to you, you can take these receipts to your local TD Bank store within 90 days for an immediate credit.
If you use any ATM in a foreign country, you may also incur international, currency exchange and usage fees regardless of the type of account you have at TD Bank. Please refer to http://bit.ly/1kb17UQ (pg. 45) for more information about what type of fees to expect.
We hope this helps you continue your trip with ease, Jonathan!
Please feel free to reply here with any other questions and enjoy the rest of your time away.
Kristen P, Mount Laurel
August 17, 2015 11:39:25 AM