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I'm overdrawn but need meds urgently canI overdraw again tonight
February 20, 2017 01:05:11 PM
In reply to Constance, Newark
We understand your concern, Constance. We'd be glad to discuss.
Based on your question, it sounds as though you're referring to the feature TD Debit Card Advance. Please know that with this feature, you are able to make transactions that may overdraw your account. You are able to learn more about this discretionary feature here: https://go.td.com/2exVmIX.
For account specific concerns, we ask that you contact us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
February 20, 2017 01:05:19 PM